Delivery and Order

Delivery and Order

First Aid Supplies - Orders and Delivery

Shipping direct to Melbourne, Sydney, Adelaide, Brisbane, Perth and surrounds

Buying first aid supplies has never been simpler thanks to First Aid Distributions. From our Bendigo base we deliver the highest grade first aid kits and refill supplies to businesses and residences across Australia. If you’re in Adelaide, Brisbane, Melbourne, Perth, Sydney or any surrounding region, we can deliver everything you need to ensure your first aid kit is compliant and ready to go when you need it.

Accepted forms of payment:

Credit Card - AMEX, VISA, MASTERCARD (NO surcharge, First Aid Distributions is 100% against all credit card surcharges)

Direct Deposit

Cheque, (all cheques must clear prior to shipping.)

Pay on Account

We offer an easy account setup process, simply place your order through our website and select On Account as your payment method when processing your order.

- ALL non-Government Departments & Schools will be required to make payment for their first orders before being issued account terms for subsequent orders. Please note Schools & Government Departments will be issued automatic account setup on checkout.

- Your order will be despatched with an invoice with payment terms of 30 days from date of invoice.

- To ensure prompt setup of your account please provide all contact details including phone number.

- In order to setup an account it is important you read and accept our terms and conditions located here

- We strictly enforce our account terms, non payment within our payment terms of 30 days will result in the account being handed over to a collection agency.

- If your company has other payment terms please contact us to provide us with further details, we deal with consumers to Government Departments so we understand that you may have different payment terms. We are more than happy to accommodate but please contact us prior to submitting your order.

Credit Card Security

Our secure website uses 256 bit Secure Sockets Layer (SSL) transaction encryption. This ensures all personal details are safe and secure.


As an Australian based business we are required to charge GST where applicable. Nearly all products listed are GST included however some are exempt. All items will display GST status.


All orders received by 12pm will be despatched the same day, for out of stock / back order items we will advise you of expected delivery.

Australian Customers: Regular freight

$7.95 for orders under $300

Free for orders over $300

Express shipping please contact us for a quote

Bulk items or items requiring special shipment will incur an extra charge. See item listing. 

Special items requiring special shipping incur a surcharge. Item listing will display charge. 

Local Bendigo Deliveries

$7.95 for orders under $300

Free for orders over $300

International Customers: Please contact us for a quote.


If an item in your order is on back order we will despatch the in stock items and when the back order item is available we will despatch with no additional freight charge.

Estimated Delivery Time:

State Business Days
Vic 1 - 2
SA 1 - 2
ACT 2 - 3
NSW 2 - 3
QLD 3 - 4
WA & TAS 4 - 5
NT 5 - 6

We use a combination of services including Startrack & Australia Post. Where possible we endeavour to use the fastest service possible.

Returns / Refund Policy

Returns must be in their original unused condition, you must return the item within 7 days. To request a refund please contact us for instructions

Restocking fee

All returns incur a 20% restocking fee which will be deducted from the original purchase price. Shipping fees are non refundable.

There are first aid kits on the market which state they are OH&S compliant but have less items than your kits?

We ensure we go above and beyond, making sure you just have enough to be OH&S compliant isn't good enough!
We make sure our kits are practical and contain the items everyday workplaces need as well as catering for those rare occasions when a well stocked first aid kit is imperative!! Dont be lured by flashy packaging in retail stores who splash OH&S compliant over the advertising, you are getting a sub standard kit for full retail price. We deal with businesses everyday and they continually tell us that they need a kit that is useful in the real world. Thats why our kits are designed based on what businesses really need.
At First Aid Distributions you get expertise and great value for money!!

I am looking for a product that is not in you store, can you find it?

In short.. Yes.
Due to an extensive network of suppliers we are able to track down those harder to find items. We pride ourselves on providing that extra level of customer service, we will do everything possible to find it.

Can you provide custom kits?

Yes, we cater for everyones needs. So please contact us to discuss how we can assist you.