In 2011, we launched First Aid Distributions with a vision to provide affordable, reliable medical supplies across Australia. From a modest Mercedes van in Bendigo, we served our first customers with dedication. By 2013, acquiring Choice Medical Supplies let us expand into continence and safety products. Our Bridge Street store became a local favourite, but growth called for more space. Today, our custom-built Murphy Street store and warehouse in East Bendigo powers our mission, shipping high-quality solutions nationwide.
Our Bendigo Roots
Who are we and what do we do?
At First Aid Distributions & Choice Medical Supplies, we are focused on providing first-class medical and health supplies to customers all around Australia. We offer a wide range of products including our own brand Straptor – sports strapping tape that is exclusively produced for us. Additionally, as an NDIS supplier we have the opportunity to support clients with specialised needs in any part of the country, adding another layer of service for those who require it most!
We also offer in person first aid kit checking & restocking services in Bendigo & surrounds where one of our team members visits your site to do everything for you. For our Australia wide customers, we offer the first of its kind online first aid kit management service- KitCheck to help businesses manage their kits and remain compliant and safe. It reminds businesses to conduct their kit audits at a time frame suitable for their business, at which time they can download a physical kit check form or complete it online, they enter the in-stock quantities of each item and the KitCheck service orders the replacement items to get their stocks back up to the par level.
For many of our products we are Bendigo’s only stockist and sometimes Australia’s only stockist- the OPS Vandal Proof Soap Dispenser for example is exclusive to us and completely vandal proof. Trust us, we even took a plank of wood to it, and it didn’t even make a dent! Watch the video HERE.
First Aid Distributions began for us in 2011 when we purchased the business from the previous owners, the acquisition of Choice Medical Supplies happened in late 2013 to combine the two businesses into one. We operate under the ethos that our customers deserve the best possible products at the best possible price!
Our owners have extensive experience in the medical & first aid fields having been on the front line as medical professionals for a number of years. Their combined knowledge is how the business can offer the very best products at the best prices because they’ve been there and know what medics need.
With the huge growth of the business during the 2020 pandemic our small store in Bridge Street couldn’t sustain our size any longer and we purchased a block of land to build a much bigger shop and warehouse to be able to grow our business further.
We moved to Murphy Street in October 2020 and operate weekdays from 9am-5pm at this location as well as operating a 24/7 website so our customers can shop when it is convenient to them.
Adapting and Thriving
The 2020 pandemic challenged us, but it also sparked growth. With demand for safety products skyrocketing, we moved to our larger Murphy Street facility, expanding our reach while keeping service personal. Now, we’re in-store and online 24/7, delivering Comfort First subscriptions, Straptor tape, or Fortress Dispensers whenever you need them.
Service That Sets Us Apart
Personalised service is our backbone, turning a small Bendigo business into a national name. Wherever you are in Australia, our team offers one-on-one support to make your experience seamless:
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Visit In-Store
In Bendigo? Stop by our Murphy Street store to meet us, explore our range, and enjoy a friendly conversation—maybe even a coffee!
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Contact
Phone: 03 5443 2239 (Monday–Friday, 9 AM–5 PM) to chat with our specialists about products, NDIS orders, or anything else. We’re here to help with a smile.
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Email Support
Reach out to info@firstaiddistributions.com.au for fast, customised answers to your questions.
