Simplifies buying first aid supplies. Based in Bendigo, we deliver top-grade first aid kits and supplies across Australia.
FIRST AID DISTRIBUTIONS
Estimated Delivery times
We strive to provide accurate and prompt delivery for all our orders. However, please note that the delivery times we offer are estimates only. Due to variables in logistics and courier operations that are outside of our control, we cannot guarantee specific delivery dates, days of the week, or times of day for the arrival of your order.
Additionally, our courier services operate on standardised routes and schedules, which means we're unable to accommodate for specific timing of your deliveries. We appreciate your understanding and assure you that we make every effort to dispatch your orders efficiently and communicate any significant delays or issues that may arise.
Once your parcel has left our warehouse we are unable to amend the delivery address. Keep an eye out for your tracking link/number and contact the carrier for any updates on your delivery, if any issues contacting the carrier please give us a call and we can help locate your delivery.
PLEASE NOTE: Delivery times are Working Business Day estimated times.
| State | Economy Saver (Business Days) | EXPRESS (Business Days) |
|---|---|---|
| VIC | 3-5 Days | 1-3 Day |
| SA | 3-7 Days | 1-3 Day |
| ACT | 3-7 Days | 1-3 Day |
| NSW | 4-7 Days | 1-4 Days |
| QLD | 4-7 Days | 1-4 Days |
| WA & TAS | 5-10 Days | 3-5 Days |
| NT | 5-10 Days | 3-5 Days |
Carriers and Couriers
At First Aid Distributions, we are committed to ensuring that your orders reach you as swiftly and securely as possible. To achieve this, we collaborate with a range of reputable courier services, including StarTrack, Australia Post, Sendle and TNT.
| Courier | Economy Saver | EXPRESS |
|---|---|---|
| Australia Post | ||
| Australia Post Express | ||
| Startrack FPP | ||
| Startrack Road Express | ||
| TNT/FED EX | ||
| Aramex | ||
| Direct Freight | ||
| Couriers Please |
IF YOU REQUIRE A SPECIFIC CARRIER DUE TO YOUR LOCATION PLEASE INFORM OUR FRIENDLY DISPATCH TEAM.
PO Boxes and Parcel Lockers
For customers using PO Boxes and parcel lockers, please be aware that while we can deliver to these addresses, our preferred method of delivery for areas outside Victoria is to a physical address. This preference is due to the faster and more efficient handling of packages by our courier services when delivered to physical locations.
Returns/Refund Policy
You have 30 days from delivery to start a return. Items must be unopened, unused and in their original packaging, and worn medical items such as compression
stockings cannot be returned for hygiene reasons. You can return by post (return postage at your own cost, tracked service recommended) or in person at our
East Bendigo store, Monday to Friday 9am to 5pm.
For full details, including what we cannot accept and how refunds are processed, see our Refund Policy.