Welcome to our new Comfort First Subscription platform, designed to simplify your continence care with unbeatable savings and convenience. We’re excited to launch this monthly subscription model for Comfort First Pull-ups/Pants, with plans to roll it out to other product categories like wound dressings and first aid supplies soon. Whether you’re an NDIS participant, carer, or continence user, our subscription delivers value, comfort, and peace of mind — tailored to your needs.
Why Subscribe to Comfort First?
A Comfort First monthly subscription saves you money, time, and hassle. Here’s what you get:
- Up to 18% Off: Enjoy tiered discounts—save up to 18% on every pack compared to one-off purchases.
- Free Freight Australia-Wide: All plan levels include free shipping, no matter where you are—urban, rural, or remote—a significant saving.
- Flexible Management: Change, add, or pause your plan anytime via your secure account—no lock-in contracts.
- Reliable Supply: Monthly deliveries ensure you never run out of Comfort First products, with schedules you control.
- Personalised Support: Our Bendigo-based team offers expert support—call, email, or visit us for help choosing the right plan.
How It Works
- Select Your Plan: Choose your Comfort First Pull-ups/Pants, quantity, and monthly delivery schedule on the product page.
- Unlock Savings: Tiered discounts up to 18% apply automatically—see your price drop as you subscribe.
- Pay Securely: Use a credit or debit card at our Shopify checkout—encrypted and safe, with no payment details stored by us.
- Manage Easily: Log into your account to adjust, pause, or add products—full control at your fingertips.
- Receive Free Freight: Your order arrives monthly, Australia-wide, with no shipping costs.
Frequently Asked Questions
How much will I save?
Discounts depend on your plan—save up to 18% off retail prices. Free freight Australia-wide adds even more value, especially for remote customers.
Can I change or pause my subscription?
Yes! Log into your account to modify products, quantities, or delivery dates. Pause or cancel anytime—no penalties or lock-ins.
What if I need a different schedule?
Monthly deliveries can be customised—set a schedule that suits you or adjust it later in your account.
Is freight really free for all plans?
Absolutely—every Comfort First subscription includes free shipping Australia-wide, no minimums, no catches.
How secure are my payments?
Shopify’s encrypted checkout protects your credit or debit card details. We don’t store any payment information—your privacy is safe.
What if I’m an NDIS client without a card?
No problem—reach out, and we’ll create a recurring order to match your NDIS funding, with all the same discounts and free freight.
Why monthly instead of one-off purchases?
Subscriptions save you up to 18% and eliminate shipping costs, while ensuring you’re always stocked—less hassle, more value.