About FAD Rewards: Australia's loyalty program built specifically for first aid and
medical supply customers.

FAD Rewards is the consumer loyalty programme for Australian First Aid Distributions, an Australian-owned and family-run medical supply business based in East Bendigo, Victoria. We built this first aid loyalty programme to recognise the everyday loyalty of the home, outdoor, pet-owning, NDIS, and aged care customers who have kept choosing us for their medical supplies, first aid kits, and health-related consumables.

A first aid rewards programme built around what Australian customers actually need

Generic points programs tend to reward customers with thresholds that never feel
achievable and rewards that never feel worth the chase. FAD Rewards is built differently because we are a specialist medical supplier, not a generalist retailer. Our reward menu reflects what our customers actually buy and actually want: a real pet first aid kit, a compact outdoor kit suitable for hiking and camping, a vehicle trauma kit ready for when it matters, and practical discounts for the regular consumables customers come back for. No filler. No gimmicks. Just rewards worth earning.

How our medical supply rewards program works

Every dollar you spend at firstaiddistributions.com.au or at our East Bendigo store earns you points. 1 points for every Australian dollar at Member tier, 2 points per dollar once you reach Plus tier (which happens automatically once your lifetime spend with us passes five hundred dollars). Points add up to rewards across seven tiers, from entry-level discount codes through to a full First aid kits worth over two hundred dollars at retail. Rewards are redeemed in your FAD Rewards account, which generates a one-use
discount code you apply at checkout.

What the program costs you

Nothing. Membership is free. There is no subscription, no annual fee, no premium tier
locked behind a paywall. Joining takes less than a minute. You only need an email address and a password.

What we ask in return

FAD Rewards is built on a direct relationship between our business and our customers.
When you join, you opt into our marketing emails. This lets us tell you when your points are close to a reward, when a new reward is added, and when seasonal first aid tips or product recommendations are worth your time. We respect the inbox you're letting us into. We don't send daily messages. We don't sell our list. If the relationship stops working for you, your membership pauses and your points sit safely in your account until you resubscribe.

Who FAD Rewards is for

FAD Rewards is the right fit for individual consumers buying first aid and medical supplies for home, outdoor recreation, pet care, NDIS-funded needs, or aged care contexts. If you're a business, a school, a healthcare facility, or a workplace procurement officer, our FAD Partner Program and FAD Schools Program are built specifically for your needs with compliance management, prompt payment discounts, and dedicated account support. Those program replace, rather than stack with, FAD Rewards for business customers.

First aid loyalty program backed by clinical credibility Australian First Aid Distributions has built its reputation on clinically reviewed content, product ranges that meet the standards needed for workplace compliance, NDIS participant care, and aged care use. FAD Rewards extends this positioning to our consumer customers. The rewards aren't token gestures. They're real first aid kits, real savings, and real recognition for real loyalty. Every product reward on the menu is one you might buy from us outright; we've simply made it available to earn through membership.

Getting the most from your membership

Members who shop with us regularly see the programme work best. A single median-size order of around fifty dollars earns enough points to unlock the first discount reward. A few orders across a year puts most Members within reach of the mid-tier product rewards. Plus members, earning fifty percent faster, tend to reach rewards in noticeably fewer orders. Birthdays add bonus points, as do referrals (give a friend ten dollars off their first order, get ten dollars off your next one).
Points expire after twelve months of no earning activity. In practice, if you're shopping with us even occasionally, your balance keeps rolling. This is a loyalty programme designed to reward ongoing relationships, not one-off transactions.

Get started

Scroll up to the signup form, or click Join Free at the top of this page. About a minute.
You're in.