Meet FAD Rewards. Our way of giving something back to the people who keep choosing us for their first aid and medical supplies.
Three steps. That's it.
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Step 1 : Join
Create your account. Opt in to our emails. That's you in.
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Step 2 : Shop
Every order earns points. One points for every dollar you spend.
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Step 3 : Redeem
Turn your points into discounts, free shipping, or a free first aid kit.
Membership Tiers
Member vs Plus
Everyone starts as a Rewards Member. Reach $500 in lifetime spend to unlock Rewards Plus and earn faster.
Tip: Plus status is automatic — keep shopping and you'll be upgraded once you hit $500 lifetime spend.
First Aid Distributions Rewards
Earn Points. Claim Rewards.
Every order earns points you can redeem for discounts, exclusive Straptor gear and genuine first aid kits.
Tip: Points never go to waste — redeem for a quick discount or save up for a full first aid kit.
Questions we get asked.
Is FAD Rewards free to join?
Yes. No membership fee, no subscription, no catch. Both Member and Plus tiers are free
How do I earn points?
1 point for every dollar you spend on any order, online or in our Bendigo store. Plus
members earn 2 points per dollar. You also get points for signing up (300 during launch), a birthday bonus every year, and $10 off for every friend you successfully refer.
How do I redeem my points?
Log into your FAD Rewards account and visit your Rewards Hub. Choose a reward, and
we'll generate a discount code for you to use at checkout.
Do my points expire?
Points expire after 12 months of no earning activity. In practice, if you're shopping with
us even occasionally, your points keep rolling. Our way of saying this programme rewards ongoing loyalty, not one-off purchases.
What happens if I unsubscribe from FAD emails?
Your membership pauses while you're unsubscribed, which means your points sit safely in your account until you resubscribe. Your balance and tier are preserved, nothing is lost. Resubscribe anytime to resume earning and redeeming. We want to stay in touch so we can let you know when rewards are close to hand, but we respect your inbox if you'd rather we didn't.
Are my points worth money?
Points have value within FAD Rewards but aren't redeemable for cash, transferrable
between accounts, or refundable. They're our thank you for shopping with us, not a
financial instrument.
What about my B2B or school account?
FAD Rewards is our consumer loyalty programme. Business and school accounts have their own relationship with us through the FAD Partner Program and FAD Schools
Program, which include different benefits like KitCheck compliance management, prompt payment discounts, and dedicated account support. Reach out to us if you'd like to know
more
I bought from FAD before this programme launched. Am I in?
If your lifetime spend with us was $500 or more at launch, we've placed you directly into FAD Rewards Plus with 500 welcome points. If you were below that threshold, you'll start as a Member with the 300-point launch bonus when you sign up. Either way, we're glad to
have you.
Welcome to the program
We're glad you're here.
- The team at First Aid Distributions
East Bendigo, Victoria